1.1 Services

"Services" means AdFixer's Amazon advertising automation platform (the "Platform") and any add-ons described in an order form, including optional Managed Services (e.g., sponsored ads strategy, Sponsored Display setup, campaign audits, reporting support).

1.2 Order Form

Fees, term, plan, and any special conditions appear in an Order Form (including online checkout). Each Order Form is incorporated into this Agreement. If there's a conflict, the Order Form controls for commercial terms; otherwise, this Agreement controls.

1.3 Access

We provide non-transferable credentials for the Platform. You're responsible for all actions under your accounts, keeping credentials confidential, and ensuring your users comply with this Agreement and applicable laws.

2.1 Fees

You'll pay the fees shown in the Order Form (subscription and, if applicable, managed service fees). Unless stated otherwise, subscriptions are billed monthly in advance, non-cancellable for the current billing period, and non-refundable.

2.2 Changes

We may adjust pricing or introduce new tiers at renewal or the next billing cycle upon notice. Usage-based or tiered pricing (e.g., ad spend bands, number of marketplaces) may update automatically in the next cycle.

2.3 Payment

We may use third-party payment processors. You authorize us to charge the payment method on file. Late amounts may accrue interest at the lower of 1.5% per month or the maximum allowed by law, plus reasonable collection costs. We may suspend Services for unpaid amounts after notice.

2.4 Taxes

Fees are exclusive of taxes. You'll pay applicable VAT/sales/use/withholding taxes (if any). Where reverse-charge VAT applies, you're responsible for accounting for it.

3.1 Client Materials

You grant AdFixer a worldwide, non-exclusive license to use data, content, ad account information, and materials you provide ("Client Materials") solely to deliver the Services, improve/secure the Platform, and as otherwise permitted by law and our Privacy Policy. You warrant you have all necessary rights and consents.

3.2 Platform License

Subject to payment and compliance, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform during the Term.

3.3 Restrictions

You will not:

• Rent, lease, resell, or provide the Services to third parties (except your affiliates explicitly covered in the Order Form)

• Reverse engineer, decompile, or create derivative works

• Bypass security or usage limits

• Use Services to infringe, violate law, or introduce malware

• Scrape the Platform

• Copy UI or features to build a competing service

We may monitor usage for compliance and security.

3.4 Third-Party Platforms

The Services rely on third-party platforms and APIs (e.g., Amazon Ads API, Amazon Marketing Stream). You must maintain valid access and comply with their terms. If a third-party platform limits or revokes access, some features may degrade or stop; this does not relieve your payment obligations.

3.5 Feedback

If you give us feedback, suggestions, or ideas, we may use them without restriction or compensation.

4.1 Confidentiality

Each party will protect the other party's non-public information ("Confidential Information") using reasonable measures and use it only to perform this Agreement. Exclusions apply for information that is public, already known, independently developed, or rightfully obtained without confidentiality obligations. Required disclosures (e.g., by law) are permitted with prompt notice where lawful.

4.2 Privacy/Data Processing

Our processing of personal data is described in the Privacy Policy ( support@adfixer.com). Where we act as processor for Client (e.g., processing Amazon ads data under your instructions), our Data Processing Addendum (DPA) applies (available on request or included with your Order Form).

5.1 Reservation

Except for the license in §3.2, AdFixer and its licensors retain all rights in and to the Services, software, documentation, models, algorithms, processes, and enhancements.

5.2 Marks & Publicity

You may not use AdFixer's names, logos, or marks without prior written consent, except to identify the Platform as your tool provider. Unless you opt out in writing, we may identify you as a customer (name/logo) on our website and in customer lists and brief case studies.

6.1 Mutual Authority

Each party represents it has the authority to enter this Agreement.

6.2 Service Warranty

For Managed Services, we will perform in a professional and workmanlike manner consistent with industry standards.

6.3 Disclaimers

7.1 AdFixer IP Indemnity

We will defend and indemnify you against third-party claims alleging that your authorized use of the Platform directly infringes a patent, copyright, or trade secret, and pay finally awarded damages or settlements we approve. We may procure rights, modify/replace the Platform, or terminate affected access and refund any prepaid, unused fees for the terminated portion. We have no obligation for claims arising from: combinations with non-AdFixer items; your misuse or modifications; Client Materials; or third-party platforms.

7.2 Client Indemnity

You will defend and indemnify AdFixer against claims arising from Client Materials, your ads/products/services, your breach of law or this Agreement, or your misuse of the Services.

7.3 Conditions

The indemnified party must promptly notify the other of the claim, allow control of the defense, and provide reasonable cooperation.

8.1 Liability Cap

8.2 Exclusions

9.1 Term

This Agreement starts on the Effective Date and continues for the initial term set in the Order Form; thereafter it renews automatically for successive monthly or annual periods (as applicable) unless either party gives 30 days' notice before renewal.

9.2 Suspension

We may suspend the Services for:

• Non-payment

• Security risk

• Suspected violation of law or this Agreement

• API/third-party platform restrictions

9.3 Termination

Either party may terminate for material breach if not cured within 10 days after written notice. We may terminate immediately for illegal activity or serious security risk.

9.4 Effect of Termination

On termination/suspension, your access stops; you must pay all amounts due. We'll make a reasonable export of your available, non-deleted reporting data upon written request within 30 days after termination. We may delete Client Materials thereafter unless law requires retention.

12.1 Governing Law & Venue

This Agreement is governed by the laws of Bulgaria (without regard to conflicts rules). Exclusive venue: the competent courts of Sofia, Bulgaria. The U.N. CISG does not apply.

12.2 Assignment

Neither party may assign this Agreement without the other's consent, except to an affiliate or in a merger, acquisition, or sale of substantially all assets (with notice). Any prohibited assignment is void.

12.3 Notices

Legal notices must be sent to the addresses below (or updated by notice). Email is acceptable for routine communications.
AdFixer: support@adfixer.com; Attn: Legal, 13 Kiril i Metodiy Street, Kremikovtsi District, Sofia, Bulgaria.

12.4 Entire Agreement; Order of Precedence

This Agreement + Order Forms are the entire agreement and supersede prior discussions and NDAs regarding the Services. If a term is unenforceable, the remainder stays effective. No waiver unless in writing.

12.5 Changes to Online Terms

We may update these terms for new features or legal reasons. If changes materially reduce your rights, they take effect at the next renewal; continued use after the effective date constitutes acceptance.

Scope

Strategy, setup, optimization, reporting, and consultation as described in the Order Form.

Cooperation

You'll provide timely access to ad accounts, catalogs, budgets, and approvals. Delays may impact results and timelines.

Deliverables

Unless expressly stated, deliverables are services, not works-made-for-hire or transfers of IP.

No Guarantees