Frequently Asked Questions
Everything you need to know about AdFixer Amazon PPC automation
Getting Started
What is AdFixer?
AdFixer is an AI-powered Amazon PPC automation platform that optimizes bids, manages keywords, automates day-parting, and provides analytics to improve ACOS and ROAS. It works with Sponsored Products, Sponsored Brands, and Sponsored Display campaigns across all Amazon marketplaces.
Does AdFixer offer a free trial?
Yes, AdFixer offers a 14-day free trial with full access to all features. No credit card is required to start your trial. You can connect your Amazon Advertising account and start optimizing immediately.
How do I get started with AdFixer?
Getting started is simple: 1) Sign up for a free trial, 2) Connect your Amazon Advertising account via secure API authorization, 3) Let AdFixer analyze your campaigns, 4) Set your target ACOS/ROAS goals, and 5) Enable automation. Most accounts see improvements within the first 2-4 weeks.
Is AdFixer an Amazon Verified Partner?
Yes, AdFixer is an Amazon Advertising API partner. We use official Amazon APIs to securely connect to your advertising account without requiring your login credentials.
Pricing & Plans
How much does AdFixer cost?
AdFixer offers three plans: Self-Service at $299/month (plus 3% on ad spend over $10,000), Managed at $999/month (plus 3% on all ad spend), and Agency with custom pricing. All plans include a 14-day free trial.
How does the percentage on ad spend work?
For Self-Service, we charge 3% only on ad spend that exceeds $10,000/month. For example, if you spend $15,000, you pay 3% on $5,000 ($150). For Managed, the 3% applies to all ad spend from the first dollar.
Can I switch plans at any time?
Yes, you can upgrade or downgrade your plan at any time. When upgrading, you get immediate access to new features. When downgrading, the change takes effect at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and can arrange invoicing for annual Enterprise contracts.
Features & Capabilities
What ad types does AdFixer support?
AdFixer supports all major Amazon ad types: Sponsored Products, Sponsored Brands, Sponsored Brands Video, and Sponsored Display campaigns.
What is AI bid optimization?
AdFixer's AI bid optimization uses machine learning to analyze your campaign performance data and automatically adjust bids to achieve your target ACOS or ROAS. It considers factors like conversion rates, competition, time of day, and historical performance to make optimal bid decisions.
What is day-parting and how does it work?
Day-parting automatically adjusts your bids based on the time of day and day of week when your products convert best. AdFixer's AI analyzes your historical conversion patterns and increases bids during high-converting hours while reducing them during low-performing periods. This typically improves efficiency by 10-20%.
How does the keyword funnel work?
The keyword funnel automates your keyword discovery and optimization process. It automatically harvests converting search terms from auto campaigns, tests them in broad match, graduates winners to phrase and exact match, and moves underperformers to negative keywords. This creates a self-optimizing keyword system.
What is goal-based bidding?
Goal-based bidding lets you set a target ACOS or ROAS, and AdFixer's AI automatically optimizes all your bids to achieve that goal. Instead of manually adjusting individual keyword bids, you set the outcome you want and the AI figures out how to get there.
Does AdFixer provide negative keyword management?
Yes, AdFixer automatically identifies keywords that are spending without converting and adds them as negative keywords. This reduces wasted spend and improves overall campaign efficiency.
What analytics does AdFixer provide?
AdFixer provides a comprehensive analytics dashboard with campaign-level, keyword-level, and product-level insights. You can track ACOS, ROAS, spend, sales, impressions, clicks, and conversion rates over time. The dashboard also shows AI recommendations and optimization actions.
Marketplaces & Integrations
What Amazon marketplaces does AdFixer support?
AdFixer supports all major Amazon marketplaces including: US, Canada, Mexico, UK, Germany, France, Italy, Spain, Netherlands, Sweden, Poland, Japan, Australia, UAE, Saudi Arabia, India, and Brazil.
Can I manage multiple Amazon marketplaces in one account?
Yes, you can connect and manage multiple Amazon marketplaces from a single AdFixer account. Each marketplace is optimized independently based on its own performance data.
Does AdFixer work with Amazon Seller Central and Vendor Central?
Yes, AdFixer works with both Amazon Seller Central and Vendor Central accounts. The connection process is the same for both.
What integrations does AdFixer offer?
AdFixer integrates directly with the Amazon Advertising API. We don't require any third-party connections. Your advertising data stays between AdFixer and Amazon.
Results & Performance
What results can I expect with AdFixer?
Based on our case studies, AdFixer clients see an average 42% reduction in ACOS, 61% less wasted ad spend, 2.1x improvement in ROAS, and 124% revenue growth. Individual results vary based on your starting point, category, and competition level.
How long does it take to see results?
Most accounts see initial improvements within 2-4 weeks as the AI gathers performance data and begins optimization. Significant results typically appear within 30-60 days. The AI continues to improve over time as it learns more about your products and market.
Will AdFixer work for new product launches?
Yes! AdFixer is effective for both established products and new launches. For new products, we use ranking-focused campaigns to build visibility while maintaining efficiency. Our Garniyarn case study went from unranked to #1 in category using this approach.
Is AdFixer suitable for small budgets?
Yes, AdFixer works for all budget levels. Our Self-Service plan at $299/month is designed for growing brands. The AI builds proper campaign structure whether you're spending $500/month or $50,000/month. For very small budgets, the efficiency gains often pay for the subscription.
Support & Service
What kind of support does AdFixer provide?
Self-Service includes email support with 24-48 hour response times. Managed includes priority email and phone support with a dedicated account manager. Agency plans include a dedicated success manager and priority technical support.
What is the difference between Self-Service and Managed plans?
Self-Service gives you full access to the AdFixer platform and AI automation - you control your campaigns with AI assistance. Managed includes everything in Self-Service plus a dedicated account manager who handles strategy, optimization, and weekly performance reviews. Managed is best for brands that want expert human oversight alongside AI automation.
Do you provide training?
Yes, we provide onboarding documentation, video tutorials, and a knowledge base for all users. Managed and Agency plans include personalized training sessions. Agency plans also include certification programs for your team.
What happens to my campaigns if I cancel?
If you cancel, your campaigns continue running on Amazon with their last settings - we never pause or delete your campaigns. Your AdFixer account is paused (not deleted) so you can return anytime with your settings preserved.
Security & Compliance
How does AdFixer connect to my Amazon account?
AdFixer uses Amazon's official Advertising API with OAuth authorization. You grant permission through Amazon's secure authorization flow - we never see or store your Amazon login credentials.
Is my data secure with AdFixer?
Yes, we take security seriously. All data is encrypted in transit and at rest. We only access the advertising data necessary to optimize your campaigns and never share your data with third parties.
Can AdFixer access my Amazon Seller Central account?
AdFixer only connects to your Amazon Advertising account, not Seller Central. We can only see and modify advertising campaigns, bids, and keywords. We cannot access your inventory, orders, or other seller data.
Get started with
AdFixer today
Try AdFixer free for 14 days. You'll have access to every feature. Cancel any time.
